Staff Team

Ian Williams 
CEO

Ian has over thirty years’ experience in the development and delivery of person-centred support services in both the statutory and voluntary sectors, working in partnership with others to develop sustainable support for vulnerable children and adults across Scotland.

Ian is a qualified Social Worker and has achieved a Master’s in Business Administration. Both qualifications assist him in leading a contemporary social care organisation.

A love of trail running and an active family life keep him busy when not focused on his CEO role at Visualise.


Pauline Gray
Services Manager

Pauline joined Visualise in August 2015.  Pauline has over twenty years’ experience working in the care sector and prior to joining Visualise she worked as a manager with Leonard Cheshire Disability for over ten years.

Pauline has achieved SVQ Level 4 award in Leadership and Management and is the Registered Manager with the Scottish Social Services Council for all Visualise services.


Claire Johnston
Team Leader

Claire started working for Visualise in April 2016 and is team leader for one of our housing support services and our day services. She has almost 30 years’ experience in the care sector, starting out as a nursing auxiliary before moving into support work and from there into management. Claire really loves the happiness and fulfilment Visualise brings to the people we support; it’s easily her favourite thing about the job. In her free time, Claire teaches and practises martial arts, goes to the gym and swims.


Janey Campbell
Team Leader


Cleo Binns
Team Leader

Cleo started working for Visualise in July 2018, as the team leader for two of our housing support services. She started her career in social care over 20 years ago as a Support Worker and has worked in a variety of settings over time, from large visiting support services to small mental health services. Cleo’s last position was with for the Royal Voluntary Service running social centres for older people in the Scottish Borders. Cleo has really enjoyed getting to know all the people Visualise support and their teams.

Outside of work, Cleo sings in a large choir in Peebles and also in a small acapella group. They have sung in New York, Barcelona, Dublin, the Edinburgh Festival and many more. She also paints animal portraits and plays the cello, when she has a respite from living with two teenagers!


Hannah Rogers
Administration and Development Officer

Hannah joined Visualise in February 2017. Having worked abroad, this is Hannah’s first position in the third sector. Responsible for ensuring that Head Office runs smoothly as well as managing our social media and website, Hannah is the person you’re most likely to speak to at Norton Park.

Outside of work, Hannah enjoys reading, cooking, and travelling as well as watching documentaries.


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